Refund policy

Refund & Return Policy

We want you to be satisfied with your purchase. If you need to request a refund or return, please review the following policy carefully.

Returns & Refunds

We accept refund and return requests for unopened and unused products only.

To initiate a return or refund request, you must:

• Contact us within 14 days of receiving your order.
• Provide a clear photo showing the product is unopened, unused, and in its original packaging.
• Include your order number and reason for the return request.

Non-Returnable Items

For health, safety, and hygiene reasons, we do not accept returns or refunds on opened products.

Once a product has been opened, used, or tampered with, all sales are final.

Approval Process

Once we receive and review your return request and supporting photos, we will notify you whether your return has been approved.

If approved, we will provide instructions for returning the item.

Refund Processing

Refunds will be issued to the original payment method after the returned product has been received and inspected. Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the product and packaging so we can assist you.

Contact Us

For all return and refund requests, please contact our customer support team with your order number and supporting photos.