Shipping policy
Order Processing
- All orders are processed within 1–2 business days.
- Orders are processed Monday through Friday, excluding public holidays.
- Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (if available).
Shipping Times
- Estimated delivery time is 10–14 business days from the date your order is shipped.
- Please note that shipping times are estimates and may vary due to factors beyond our control, including carrier delays, customs processing, weather conditions, or peak shipping periods.
Shipping Days
- Orders are shipped Monday through Friday.
- Orders placed on weekends or public holidays will begin processing on the next business day.
Delays
While we strive to meet our delivery estimates, occasional delays may occur. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays or lost packages resulting from incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team and we will be happy to assist you.